Customer Reviews of Our Camping and Glamping Service for the Silverstone Classic
After every event our customers kindly provide us with feedback on various aspects of their stay. Here are their overall ratings with any comments they were happy to be made public.
Alex and Will where fantastic great set up and really helpfull
Second year i have stayed with these guys for the classic event and i will be back next year! Fantastic service, great tents, brilliant site, fab breakfast and the guys themselves....words cannot describe!
Stayed with my two sons and i am sure they will return aswell.
Thank you Thank you Thank you
Overall I feel that Athony and Alex are doing a fabulous job, so warm and welcoming, nothing was too much trouble, even went especially to the shop to purchase oat milk for me.
Would definitely recommend, the atmosphere was very embracing. We met some lovely people with likeminded interests, which we wouldn't have conversed in the same way with, had we been staying in a hotel.
A lovely weekend even though the weather was a little unkind to us, you can't really experience camping without getting a little damp in this country, unless your very lucky1
Thankyou all again we had a memorable time and will certainly come back for another event. Le Man is looking promising!
It is the staff who make this a good place
Thank you for a wonderful stay. First time we have been warm and comfortable while camping in the rain. Thank you for providing gluten free alternatives. My son and I really appreciate it. A great team. A cold beer on arrival was really appreciated after a long drive with the kids. Thank you.
Lovely friendly team and good value for money overall glamping experience. Well done Alex and Antony.
Great staff, very welcoming,
Beautiful setting, with easy access to the circuit
With a few small improvements would give 10 out of 10"
So this was our first time Glamping and what a brilliant experience. The welcome we received was very warm and friendly and the guys took time to chat to us over a cold beer we received on arrival. The teepee style tents were simply lovely and looked more quaint at night when the outside fairy lights were lit. Inside the tent was bright, colourful and very clean. The recharge tent is where breakfast took place, also somewhere to recharge phones etc, and lockers but most importantly somewhere for people to gather and make new friends. We made the most of this one evening; there was around 12 of us at one point, just sat at benches having a beer and sharing stories. The facilities were really good, there was both permanent showers/toilets and some temporary ones too and both were good. The guys were around all the time if we needed anything. From a couple that haven't camped in over 25 years, we will most definitely be coming back....
Fantastic place to stay. The tents are very well equipped comfortable and a great place near to the track. Very friendly lads, great atmosphere, toilets and shower block close to the tents and clean hot water.
Edd Parkinson, Sunderland, England.
Brilliant intentgp, highly recommended
everything was spot on
Excellent service, professional extremely nice guys!!
Site was perfect, toilets spotless and pamper tent with hairdryers is just what a girl wants!
100% would recommend and will be rebooking next year .
Thank you Jane and Rob
Good but a few minor changes could have made a lot better
Wonderful staff with a chilled beer on arrival, showed to our tent, staff on site all the time, great breakfast, bacon butties, croissants, cereal and juices, unlimited tea and coffee all day, thank you team
Great group of guys and girls always cheerful and friendly. We look forward to returning next year.
Me and my son had a great time on site, I was a bit unsure about tenting as the last for me was over 40 years ago, but it could of not been better good size tents. comfortable
The lads were brilliant so friendly and helpful,
Breakfast and tea and coffee all day
10 min pleasant walk to track. Will be back next year.
The staff were excellent & very helpful & cheerful throughout.
You were greeted with a cold beverage on arrival & shown to your tent which was great with everything ready to go.
For the Silverstone Classic there was no dedicated catering company like there was for the GP. So breakfast was never on time for 7am which wasn’t helpful to exhibitors who had to be there for 8am. Maybe a catering firm should be considered for next year? From those I spoke to who did have breakfast they said it was very good.
There was no food available in the evenings but they did however provide gas BBQ’s if you brought food in & you weren’t charged for gas. We did find that a certain just delivery eat type site did offer some local places who would deliver - you had to be specific in the extra notes to the delivery driver!
The communal tent which was lit at night with the free tea & coffee was a great touch & especially welcomed as the weather was too kind this year - 2021.
Be warned though from the Whittlebury Golf Club site it is a lot longer than a 15 minute walk to Silverstone. Especially in wind & driving rain!
Showers were great and warm 24 hours, however at times there was a distinct lack of toilet paper so take your own just in case. They could also have done with more frequent cleaning as despite a maturer crowd staying because of the Classic, many still didn’t seem to be a able to use a toilet properly when sitting down - can’t speak for the ladies.
The disabled toilet (only one) - you couldn’t shut or secure the door.
Overall it was not the worst camping & the staff really did make an effort. But it won’t get five out of five due to some little areas that need adressing so 3.5 out of 5.
Thanks Kriss for your detailed comments. The breakfast of tea/coffee, croissants, juices and cereals was always available from 7am. It was only cooked food that would take a while as this was done to order. However, if you had mentioned this to us we could have made special arrangements for you as you were an exhibitor. I am sorry that the toilet and washroom facilities were not of the expected standard. They are supplied and maintained by Whittlebury Park and we will be working with them to ensure this situation is not repeated. The facilities had hardly been used for two years due to lockdown but will be repaired. The toilet paper ran out on the Friday morning which was when we became aware that the staff at Whittlebury weren’t there often enough so each morning after that we went in and put fresh toilet paper in the toilets to resolve this. You actually scored us at 4 out of 5 overall but as you indicated 3.5 in your comments we have reduced that score.
First impressions are everything and the guys couldn't have been more welcoming.
The tent was ideal with plenty of room.
It's a pleasant walk to the circuit, much better than walking in from the likes of woodlands.
The campsite also has a less hemmed in feel to it.
The best recommendation I can give is to say ""We'll be back
Great site and the staff were really helpful. Shower and toilet facilities were fantastic. Would definitely stay again.
These guys are fantastic, they are clearly passionate about customer service and the overall ambiance they provide. If glamping is your thing then you could not do better.
Made me and my young family very welcome and no request was to much to ask. Very friendly group.
Liked · Location, room In tent
Disliked · Toilet and shower facilities, value for money
+ Location, room In tent
- Toilet and shower facilities, value for money
My first experience of glamping . Was great , met and made friends onsite .
Surprised at how my youth resurfaced. Great Fun
Your staff were great , helpful knowledgeable and nothing was too much bother .
Highly recommend to any age group .
We arrived in the evening everything already for us, friendly guys nothing to much trouble for them. Relaxed easy atmosphere. Thank you will be back next year
Good facilities, excellent friendly staff , good location , nothing was too much trouble , recommend 👌
Great location, fantastic view when relaxing in the evening, great tents, great beds ( mine never lost air ) great crew.
The walkway between the showers and the campsite got pretty sodden with the rain, was great how they managed and stopped cars pretty quickly but maybe have some woodchips just incase to stop the risk of the ground getting wrecked, that's me just being picky if I'm honest! All very good.
Great welcome and service everything was as advertised. 10/10 for the friendliness and helpfulness of the onsite staff - would highly recommend
It was great to meet you and your team. Although you were all obviously busy, it's really commendable how you all always made time to have a quick chat. I spoke with you on Sunday morning ref BBC 6 music as you were putting the monster Bluetooth speaker on.
There were obviously a couple of issues over the weekend ie mud and the shouty man in the early hours of Sunday morning, both totally outside of your control, but both handle very well.
The position of the site in relationship to the circuit is great. Easily accessible and easy to find by car, and then easish to get to the track.
Compared to other parts of the site, I'm glad we were where we were, ie on the flat bit - good job securing that.
Shower blocks and loos do the job and considering the conditions outside, due to the weather, we surprisingly clean.
We will defo use you again, in fact my friend and i said we would look at other events you cover and consider them as we know we wouldn't have to worry about the accommodation side of things.
Free breakfast, quiet area, close to the circuit.
Staff were great and very helpful and friendly.
Disappointing and not the relaxing glamping experience we had hoped for
Staff were all lovely and nothing was too much trouble. Position of camp site was good for Silverstone.
Sadly the weather was not good which made for a wet and very muddy stay. The inflatable bed was flat every morning so we did not sleep well. The toilets and wash facilities were a long way from the tent and left a lot to be desired re cleanliness. By day 2 the toilets were filthy and not sure they were cleaned throughout our stay - there were a lot of muddy people using the toilets and showers. The breakfasts were late every morning and although you could eat as much as you wanted the quality of the food provided was not good. We felt a 'moat' running along one fo the fields was dangerous as it was not lit and you had to walk past it to get to the loo - very dangerous at night.
I am sorry you did not enjoy your stay Rachel. The one thing we have no control over is the good old British weather. It did make for difficult conditions and it was very challenging to keep the toilets and showers mud free when the weather was so poor. I don't quite understand your comment about the breakfast being late and there was always tea/coffee, croissants and cereals available from 7am onwards. Any requested cooked food was done to order. Despite our best efforts even brand new airbeds can occasionally go down. We’re very sorry that you did not sleep well. We reinflate beds and will always happily swap them out for new ones if you let us know that it’s a problem.
I enjoyed my stay at this smaller family orientated campsite. A warm welcome on arrival and extremely friendly and efficient staff throughout my stay. Any minor issue was immediately and willingly attended to. A full continental style breakfast with bacon butty was a good start to the day in a dedicated marquee. Despite the appalling weather (wind and rain) on two days, my tent remained dry and the air beds were very comfortable. I'll be back!
Should be a cut of for noise suggest after 11-00. PM
Thanks Richard for your comments. We do have a cut off for noise at 11pm which is made clear in our “tent commandments” although it is a challenge to police our guests sometimes. We’re very sorry if it disturbed your experience. Staff were always available from 7am through to 11pm. If it was outside of those times there was the phone number written on the front of reception (which closed at midnight)
Can’t fault the whole experience
The tents and whole social setup were brilliant. But above all the staff were absolutely fantastic, always helpful and great company. We wouldn't stay anywhere else at an event where they operate.
Great welcome with a cold beer when we arrived at the site, staff were very helpful and enthusiastic, breakfast was great too, shame about the weather! Fantastic location being able to walk to the track. Toilets and showers well maintained too, very happy campers!
Very welcoming, friendly staff with a nice bottle of bubbly on arrival.
Stayed three nights for the Silverstone Classic - great location with lovely views and a big tent. Friendly staff, good breakfast and a short walk through the woods to the circuit 10/10
A good glamping experience but would question the ‘deluxe’ description.
Glad we opted for deluxe glamping as bacon sandwich appreciated. They mentioned a deluxe queen size air bed but this was not the case - a double air bed would have best described it. Certain things promised were but there so had to prompt and ask but staff very obliging and willing.
The bed situation as mentioned above.
Thank you for your comments Stella. The airbeds we use are four times the price of standard airbeds.
Toilet and washroom facilities very very poor. Probably 100 + tents (neighbouring field get to use the facilities too no
Location good. Staff exceptional - friendly and helpful. Even offered a beer on arrival.
Washroom facilities wholly inadequate - see above . Also no cleaning between late afternoon and morning so at the end of the day and when there for a morning wash toilets blocked, sinks taken up etc.
I am sorry Stephen that toilet and washroom facilities were not of the expected standard. They are supplied and maintained by Whittlebury Park and we will be working with them to ensure this situation is not repeated. The facilities had hardly been used for two years due to lockdown but will be repaired. The toilet paper ran out on the Friday morning which was when we became aware that the staff at Whittlebury weren’t there often enough so each morning after that we went in and put fresh toilet paper in the toilets to resolve this.
adequate for what we wanted but some bits should have been better
simlicity, ease of access, tents already erected Staff really helpful and cheery
airbed went flat, was only reinflated, not replaced so flat for two nights toilets a bit too far away misunderstood breakfast deal which didn't appear clear at the time so had to pay
Thanks for your comments Stu. Despite our best efforts even brand new airbeds can occasionally go down. We’re very sorry that you had 2 bad nights’ sleep. We reinflate beds and will always happily swap them out for new ones if you let us know that it’s a problem. I am sorry if you misunderstood breakfast but on booking.com it is specified that it’s a free continental buffet (tea/coffee, toast & cereals). Cooked items have an additional cost and we also highlight this in the food section of our guest information email sent to you before the event.