Customer Reviews of Our Camping Service at the Silverstone MotoGP
After every race we ask our customers for feedback on aspects such as how they rated our service overall, the staff, the food and facilities. We also ask them if they have any suggestions as to how we can improve. Here are their overall ratings with any comments they were happy to be made public. Note: MCN made their comment when they wrote about us.
The staff were very friendly and made sure we had a good stay from the moment we arrived.
Great Team, Great Service, Great Fun. Best best way to enjoy a MotoGP weekend.
Very smooth and profesional service not only in communication but at the venue also
From the moment we arrived to when we left the whole team couldn't have been more helpful and profesional nothing was a problem and all this with a smile , the campsite was clean and well laid out with all the equipment needed and so peaceful but with a great atmosphere , will definitely use and recommend again
Many thanks to the whole team
The staff here were fantastic, very friendly and nothing was to much trouble at all.. Had a really good laugh with them, and a great stay.
would happily recommend and use again..
The Intents staff were incredibly welcoming, friendly and helpful from the minute we arrived at the campsite. It really makes a difference having a dedicated, approachable team of staff on site.
Helpful, friendly staff. Well organised and efficient service. Good facilities and location. An all round good experience. Thoroughly recommended!!
great idea, location, friendly and a warm welcome.. recommended
very friendly helpful staff... had a few issues over w/e but hearts were in the right place and made best of what they had to keep us all entertained . charged and fed. watered... a bit better organisation they would hit the nail on the head with location / set up..
catering...a bit hap hazzard.. although cooked food plenty of it... power issues on site prevented a smooth 1st morning;s breakfast.. but guys and girls pulled it together and sorted all fairly rapid...
very nice experience
the weather was't very nice
the staff was very friendly and helpfull
Fantastic stay again with great, friendly and pleasant staff.
Tent, airbed, breakfast, showers and toilets.
15 minute easy walk to the track.
PERFECT
Very friendly
Had a brilliant first experience with intents, will be back next year! Thanks to Alex and the team
Easy to book ,excellent staff friendly and approachable Good breakfast really good to get to the race circuit Safe and secure camp site
Will definitely rebook for next year
Excellent
Excellent, friendly staff, very helpful, great campsite
Highly recommend it.
Would definitely stay again.
Since I hadn't been to a gp since 2007 and it was my fiancé's 1st time we wanted something stress free and easy. When looking over our camping options we came across the intentsgp website and booked almost straight away. The staff our friendly, professional but also know how to have a laugh and a good time. We had a couple of problems over the weekend (rowdy neighbours and a deflating airbed) but they were dealt with swiftly and efficiently. We will definatley be using intentsgp again next season. Hopefully more than just once.
Hi guys, just want to say thanks again for the great weekend (yes despite the weather) we had a great time, and traveling from Canada this made the perfect choice as we just had to show up pull up a chair crack a cold beer and relax. Even if I lived there I would still use you, who wants to lug around all that gear, especially if you are on a bike! Hope to see you next year, Cheers.
Great place to stay, great staff, great facilities, a great team & a great family atmosphere.
We had an excellent experience with intentsgp, the staff were all fantastic as was the delicious food served, we would book with them again 🙂
Great location and friendly staff.
Staff really friendly and helped with any questions.
Campers unfortunately using the showers with muddy shoes on rather than leaving outside. But Intents can't stop a few selfish people.
Despite the awful weather, nothing was too much trouble for the Team. They truly worked their socks off all weekend, an excellent Team who know the meaning of customer service.
Intents GP is fantastic. Your tent is setup with an air bed before you even get there. You are greeted by friendly people and a beer. What a great start to the festival.
We had a wonderful weekend
Highly recommended,had a great weekend.
Hassle free just turn up and enjoy straight away.
Will definitely use again.
All Intents staff were first class and the facilities we really good, even for me who normally turns their nose up at camping. Can't reiterate how pleasant all the guys and girls were from getting tea and toast in the morning, to towing us out of the mud. Everything in between, very friendly family atmosphere. Many great friends met, will be back without doubt! Thank you very much x
This is the second year which we have stayed with Intents GP and in a nutshell " it continues to get better". The customer service is excellent from the moment we arrived to when we left. The staff are friendly and always on hand if you have an issue, nothing is too much trouble. The tents are comfortable with good outdoor space, the breakfasts are good and the evening meals are excellent. See you next year.
Comfortable and stress free, but it is still camping !
No wi-fi, no TV reception in marquee, and no catering for vegetarians.
Staff were excellent, very helpful, and tent was set up and ready for us as described.
We thought the staff were very friendly, helpful and nothing was too much trouble!
We’d definitely use Intents again!
Thanks for a great weekend!
First ever camping trip to a MotoGP and thanks to IntentsGP it was a fantastic experience.
From the minute we arrived...to the time we left, the guys & gals were incredible.
We have come away feeling like we have made friends and we wouldn't hesitate to stay with you again.
If anyone wants a hassle free, friendly & thoroughly enjoyable camping experience...I can't recommend IntentsGP highly enough.
What a great location. First time trying out intents. Air beds are a fantastic idea.
Shall definitely use again if we return to MotoGP.
Staff were all extremely friendly and helpful.
Massive thank you to you all.
Genius!....Why hasn't anyone done this before?
Staff were fantastic in what we can only describe as grim conditions, however more thought needs to go into bad weather planning in the future.
Me and my girlfriend had a brill time and the staff was brilliant. We loved it and had a fantastic time thanks Alex and your team will defo book again.
Amazing weekend. The booking process was painless and we received so much information from intents. Nothing was too much trouble for you guys. We were greeted after a longish journey with a cold beer and drinks for our children and our tent was ready for us. We haven't camped before so we weren't sure what to expect but it was great and our two young boys thought it was amazing. we look forward to booking with you guys again.
We stayed from Thursday afternoon to Monday morning for Silverstone Moto GP. I stayed with my 8 year old son and from the moment we arrived we were impressed with the relaxed atmosphere and standard of the campsite. The staff were all approachable and friendly.....all in all it was everything we wanted and hoped for. We will definitely book for next year. Thanks guys.
Great service - staff can't do enough for you - very helpful. In addition, they do what they say "if anything is faulty/not working - let us know and we'll change it".
From my point of you, the toilette should be really improved. Even if the cleaning is twice a day, it was really dirty at any time and I could not stay there for more than 5 minutes.
Another thing to improve is that no supermarket is there just in case something to buy is necessary. Do you think that people can bring everything by themselves?
Last but not least, please arrange a shuttle or a taxi service from the camping to the train station for who does not have the car...as some of you said "the camping is the middle of nowhere".
Great place very close to the circuit and great people of the staff, but overall I could not stay there for more than one day for the reasons explained above. It is not enough for the price that you are asking for.
We are very sorry you did not enjoy your stay with us. We will be meeting with Whittlebury Campsite in the Autumn and will bring up the toilets issue as it is their responsibility. Re the supermarket, if you mean food, our guest email did mention that basic provisions were available in the Paddocks bar and there were a number of food outlets on site ranging from fast food through to restaurants. We also supplied breakfast and evening meals.
This was our first stay and our first live Moto GP - what can I say apart from it was just brilliant and we will definitely be booking again. From the moment we arrived and got offered a beer everything was superb. The staff were fantastic and were always there to help during the stay, which coupled with the email advice prior to the event, meant that everything went smoothly and we couldn't have asked for more. Well done and a massive thank you to everyone.
Impossible de répondre car c'était un camping (translated: Unable to answer because it was a campsite)
We arrived alot earlier than anticipated, but we were still made very welcome. The campsite exceeded our expectations. Tent and facilities were all nicely clean and comfortable. We hope to return next year.
Alles was in één woord PET !!!
Ondanks dat U aangeeft dat het INCLUSIEF was, moesten we bijbetalen
-ve Alles
Translated:
Everything was PET in one word !!!
Despite you indicating that it was INCLUSIVE, we had to pay extra
-ve Everything
I am sorry MJ you did not enjoy your stay. The unlimited buffet breakfast consisted of toast, cereals, fruit juice, tea and coffee and this breakfast was included in the price you paid. We did use outside caterers who provided bacon sandwiches in the morning as well as evening meals for an additional fee. Unlimited tea and coffee were available all day for no extra charge.
Friendly and very helpful staff.
-ve I bagni
(translated: the bathrooms)
What an amazing 4 days ! The glamping was superb , the tents were immaculate as was the bedding, the beds, all the little touches like the fairy lights and the tables and chairs....not forgetting our beers on arrival, prosecco and our morning bacon sarnie ! Anthony you made us so welcome from the minute we arrived ......Alex you guys made everything so easy right down to the smiley face camp sign incase we got lost ! Thank you all at intents....we'll see you nxt year.....and I will defo be teaching you all prosecco pong ! Xx
Easy booking, friendly welcoming team, excellent site walkable to Copse
Sarah
Absolutely fantastic weekend from start to finish. Along with an incredible weekend of racing the experience with IntentsGP was the icing on the cake.
From the point of arrival to the time we left the service, facilities and team were second to none.
I cannot thank Len, Nina, Phil and the rest of the team any more and cannot recommend higher. Thank you all for a brilliant weekend.
Friendly staff. Warm water in shower and basin unlike Silverstone circuit.
Breakfast was very disorganised especially on the Saturday, improved on Sunday. Shower block was ok if very early but pain keep pushing button for water every 30 seconds
Top class service from the day we arrived till departure
Tents were spot on and the breakfast plentyful
So a big thanks to Alex and the crew will definitely recommend book for next year
We had a fantastic time and the staff all worked very hard, nothing was too much trouble. Without hesitation would defo use intentsGP again.
Nina, Phil & the team couldn't have done more to make our stay any more comfortable or entertaining at Silverstone MotoGP. I anticipate we'll book again for MotoGP 2014.
This was an absolutely amazing weekend, and Nina and Phil and the rest of the super team truly enhanced the experience. Thank you so much.. and we'll be back next year! Mel
Great staff, very helpful, excellent food, a good camp site only a short walk to circuit, all made a weekend to remember.
throughly enjoyed the weekend as i was very unsure about camping everybody made us feel very welcome, nothing was to much trouble. We will definately be back next year.
Thanks a lot.
Our first year and we going to come back. Weather was great, location excellent.
I only hope the local pub in Whittlebury remains open next year
Superb staff, great reception, try get a site nearer circuit next time please guys. Thanks for your hospitality over the weekend, hope to see you next year
These guys are great! Very friendly and great communication at all times. I will definitely use them agan
Location to the track was excellent
Didn't get the daily ice pack, so it was a good job we didn't pack any meat. There was one gas BBQ that only worked after fiddling with it. The Paddocks' beer and wine was so awful we both the our drinks aways, and at £4.50 a pint, and £4 for a couple of mouthfuls of wine, it wasn't funny. Needless to say we found a pub in walking distance, so we ate and drank there.
The staff could not have been more helpful. A great campsite a short walk from Silverstone. Great facilities provided by intentsGP team which all in all made the whole experience the best weekend I can remember for years. Thank you so much to all the team. Will be booking again as soon as the 2014 date is announced!
Staff were very helpful. (-ve) Size of tent, but that was my choice. So nothing really.
To be honest it was very expencive to stay in a tent, for the same price I could have stayed in the Hilton at Milton Keynes and got a taxi to Silverstone and back every day and still had change left, it's not really clamping it's renting a very expensive tent
We are sorry you did not enjoy your stay with us Christian. There are inaccuracies in what you say that should be pointed out. You stayed in our standard two person tent - not our glamping tent. We know from talking to fellow guests for this year's race weekend that a price of circa £50 was being quoted by taxi firms for the shorter journey from Northampton to Silverstone and that was just one way. Given this, I strongly suspect the taxi fares alone would have cost more than our tent and then there's the Hilton hotel price on top. It is also highly likely you would find the volume of traffic to and from the circuit each day to be very high.
Staff were very friendly & helpful
Not bad for a last minute booking
The venue is lovely, the walk to Silverstone is fine but a little hilly (great for us but we saw a few people struggling, they do have a trailer giving lifts throughout the day though so well catered for if needed). The tents were nice and well spaced and there was parking right next to the tent. You could come and go if you wanted to but we stayed between the site and Silverstone. We did not make use of the BBQs or WiFi but did have breakfast. The urn was hot and there was a lot of tea/coffee available. The milk was long life but fine. There was juice and all the staple cereals you can think of (like weetabix, cocopops, cornflakes etc) and there was a toaster (the one you pop the toast in the top and it spits it out the bottom) and a choice of things to put on it such as nutella, marmite and jam. You could buy bacon butties for £3 which were nice and had 3 rashers in which we took advantage of the second morning
Not bad for a short notice booking, the facilities were not great, there was no extraction in the ladies toilets/shower room and it was like a sweat box in there. Our air bed went down twice overnight. The security team let us take it down to them to re-inflate it which was nice but not great in the first place, my other half was getting ready to drive home at 0100 in the morning because of it. It was replaced for the second night though and stayed up for that night.
The staff, well one of them went out of his way to make the stay enjoyable
Breakfast was poor, not the cleanest equipment, coffee not hot enough
Loved the glamping, and when you brought Andy's birthday cake out to the breakfast table on Sunday morning it was fab, thank you so much for everything. We will definitely try to be there next year and you will be the tent provider for us.
Thank you to you and all the team for a fabulous weekend.
Jan and Andy
Thank you for making our weekend one to remember - for all the right reasons!
As my first time in a tent I was rather apprehensive about the whole experience however I was immediately but at ease by the warm welcome we received from Anthony and the team - the cold beer that we were given at check-in obviously helped ;0)
The fact that you get up on a morning and can immediately have a cup of tea and a bacon sarnie or cereal or toast made the whole camping experience more enjoyable.
The evening meals that can be purchased are great, good value and really good tasty hot meals.
All of the staff were really friendly and helpful - nothing was too much trouble.
I will definitely be using Intents again - such a simple but fantastic idea which meant I enjoyed all of the fun parts of camping with none of the hassle of putting up or taking down the tent.
Thanks again for making our weekend a fantastic one.
We really enjoyed our race weekend, the staff at intents were great, very friendly from the moment you arrived throughout the whole weekend.
This was our first time camping and everything was ready for us as soon as we arrived, pity the weather was a typical summer weekend.
The staff were very organised and the food very tasty and plenty of it.
we will book with them again without any hesitation.
Well done to everyone.
Great location, But Expensive For What You Get Overall.
Situated in a fantastic place for Silverstone. The staff were very friendly and helped where they could.
Nice staff, good location
Very friendly staff, nice touch with a beer on arrival, great location with good showers available and good being able to use bar at Whittlebury hotel 2 mins walk away
Camping needs decent weather not monsoon conditions we experienced haha, that’s not the fault of intents though !!
99% happy
The staff were excellent and seemed to have thought of everthing to make trip easy and convenient a possible.
My bed was on a slope which was not very comfortable
Had a fantastic 2 nights, couldn't have asked for anything more! Friendly staff, fab tents and clean toilets! Will definitely be using IntentsGB next year! Thanks guys x
With the conditions against you brilliant
I would like to say a huge and massive thank you to every one for making the weekend really special. It was my fiance 30th birthday and from the moment intents team found out they were helpful with birthday banners to a bottle of fizzy. I couldn't fault any thing or any one as every thing was totally fab and made you feel welcome from the moment of arriving, like staying with family. The only one thing was that as the weekend was sooooooo good we now have the bug and wanna come again! Lol again thank you for a weekend that will be up there with the best of memory's 🙂
This was my first Grand Prix and have attended numerous camp sites for other social activities. Intentsgp are by a country mile one of the best I have had the pleasure of using.
Very professional operation whilst affording each and every person the time needed to address queries or give advice when needed. What was offered was well in access of the price paid. Admiration, respect, in good hands are only a few of the analogies that could be used to describe my experience with intentsgp. An experience "YES", one i will forget "NO" . The weather was an act of God, everything else was provided by intentsgp. Thank you all so much for the entertaining weekend..
An incredibly friendly and professional outfit; IntentsGP do everything they can to make sure you enjoy a fantastic weekend of camping and motorsport. Would recommend without hesitation.
Showers were not very powerful and kept switching off
Great tents and lovely staff!
Had a great time at the silverstone moto gp. Staff were all helpful and very friendly. The campsite was a nice short walk away from the circuit. It was great to just turn up with a pre-pitched tent nice n hassle free
Would definately recommend trying it.
Shame about the weather
Thanks to all the intents staff
Hoping that you lived up to all the comments posted about you. We wondered if they were all impartial.
But after camping with you at 2016 moto gp we found all the positivity was true and you really do provide a full weekend of great memories. That's why we've booked again to come back for both the moto go and the f1. We really can't wait, you guys make the weekend just as much fun away from the track as humanly possible. Plus the food is fantastic for camping, the morning bacon butties get the day off to a great start.
You all are very professional in everything you do, whilst keeping it fun and with the personal touch.
Great moto gp weekend
Good atmosphere, shuttle to track .. Friendly staff , pub on site
Site was very near where we needed to be .. free tea and coffee all day ... beautiful location and staff very friendly
The tent leaked on the friday night as it rained it was sorted but not a great start to the weekend.. They did'nt supply enough info about what was needed to bring i.e. toilet roll bedding... luckily enough i did put a quilt in the car.. pillows were provided but i didn't use these as they were not very clean.. I thought the price a bit steep for just a small two man tent that i couldnt even stand in and although breakfast was included i.e. cereal or toast you had to pay for a bacon or sausage sandwich.. I did inform the staff before arrival that i was disabled and needed to be close to the amenities, but i wasn't placed near them.. I know this is camping but i thought in this day and age it would be a bit more comfortable.... This is a great idea for the younger generation but not for me at my age with severe arthiritis ... Would recommend to my grandchildren and their friends..
We are very sorry Jacqui that you did not enjoy your stay with us. We can find no record of you informing us of your disability which is unfortunate as we regularly make special provision for guests who need extra assistance. Our emails to guests do emphasise the need for bedding and mention bringing an additional toilet roll but clearly they have not reached you. We will look at our communication systems to see if we can make any improvements.
The intents British motogp weekend is one of the highlights of the year. Only an invitation to stay with Mr. Rossi for the weekend could top it! See you all next year......for a beer!
I would just like to say I had an exceptional time campingwith IntentsGP. I attended the BritishMotoGP at Silverstone, 28-30 August 2015.
I contacted IntentsGP first thing in the morning I was dueto arrive at Silverstone. My hotelbooking had fallen through so considered camping as a last minute option. It was also my very first time camping. All Ican say from the start of the weekend to the finish the level of kindest, care,customer service, was awesome. Nothing was too difficult for the team even whenI lost my phone at the race circuit (it was found thank goodness!). Everyone was so accommodating andinteresting, it made for a memorable,fun, enjoyable weekend at my firstMotoGP and made even better by Valentino Rossi's Win!
I would like to say an extra special THANKYOU! to Alex, whowas the first person I spoke to on the phone and throughout my stay and also toAnthony and the rest of the IntentsGP team who were there that weekend. It was a great campsite with a fantasticatmosphere and met some really good people who I can call my friends.
I have recommended IntentsGP to friends and family and hopeto see the team next year!
We totally enjoyed our stay - right from the welcome beer to the checkout, all the staff were fantastic, easy going and helpful. This in combination with the short walk to the circuit and the beer tent nearby meant we had a fantastic weekend! You guys even managed to arrange brilliant weather 🙂
It took all the hard work out of erecting your own tent, which is not easy for me. Get there unpack and your off to your first meal what can be better than that, close to the circuit, all was brilliant
Spent a great 3 days with the intentsgp guys and girls who were very helpful and friendly....
Especially Ashley who came and had a chat with us once we were settled to see if we needed anything else....
The tents were clean and spacious and breakfast and amenities were plenty.
Great team...great weekend
Thanks guys
Staff were really helful and couldn't do enough. Welcomed to the site with a cold beer.
Atmosphere was good and location to track excellent only 15 minute walk . Entertainment at beer tent was good and staff very welcoming.
Showers not great but fit for purpose for weekend
Great campsite with all the facilities you'd need, only 10 min walk to the track, entertainment gives a good atmosphere at the site and, tents were good quality and staff were friendly and helpful! Would use again!
Brilliant
Could do with some heaters in the gala tent abit cold
+ How close it was to track
INTENTS GP PROVIDE A FIRST CLASS FRIENDLY AND RELIABLE SERVICE, IT IS A PLEASURE TO DEAL WITH THEM. THEY THINK OF EVERYTHING, EVEN DOWN TO THE COMPLIMETARY LOO ROLL!
The whole experience for us was excellent, we were greeted and made very welcome. Tent was great and when the air bed needed inflation g this was sorted immediately. The service, food and entertainment was good delivered by at tentative staff. A thoroughly enjoyable weekend.
overall it was an excellent way to enjoy the week end of fantastic racing, I would certainly do this again
The most personal, welcoming and helpful booking system ever!
Getting there was a doddle, courtesy of the 'back routes' map provided by intentsgp.
The guys on the campsite were tremendously helpful, nothing was a problem and despite the fact they seemed to always be working they were constantly happy and on hand to help.
The tent was ideal for two of us, with enough room to stand up, sleep and a little porch area with chairs and tables too! Not to mention the site was nearest to the 'posh' shower/toilet block and a short wander to the beer tent!!
All in all this was a fantastic way to visit the motogp and would definitely do it again 🙂 thanks guys n girls!
We had an awesome weekend and the racing wasn't bad ether, John Smiths £2 a pint, live music, lovely food and brilliant company, well worth making the trip over from Guernsey. CU all next year, hopefully
Great weekend,and a great bunch of people at Intents. Cheers folks ::::: )))))))))
Absolutely amazing place and people . The guys could not do enough for us . Everything you need is there just bring your clothes can't wait for next year.
Shower were a bit cold bit what can you expect your camping ?. Nothing would change about our trip
We had an awesome time camping with Intentsgp at Silverstone for MotoGP. The staff were lovely, very welcoming and they know how to have fun as well as be professional. We will definitely use Intentsgp again.
Great location and friendly staff. Will be going again next year.
Very friendly
Absolutely fantastic....hospitality spot on
Will definitely use again!!!
One female staff member complained constantly about camping and walking around the sight too much ?!
In relation to the other comment I left. All other staff were excellent and very helpful. Couldn't do enough. Great facilities. Shame one person complained so publicly about everything
Myself and my husband plus best friends came from Donegal Ireland on Saturday for weekend. From the first minute we landed the service was brilliant... thanks to all especially to Anthony who made this trip for a novice who I tormented !!! A most enjoyable and memorable experience I would recommend intents and the camp crew to anyone who wants a worry and hastle free motogp experience .. many thanks to all especially Anthony and hope to see you all again
We had a great weekend. Neither of us are campers, preferring hotels truth be known but its not really available for events at Silverstone if you want to stay close to the circuit. However the staff, service and the extras that IntentsGP provide means its not just camping, it was a really enjoyable weekend! We were really lucky with the weather of course, but the staff couldn't do enough for you, they made our stay the enjoyable one that it was! I would recommend IntentsGP to anyone that wants to stay at an event, and would say not to worry about cooking, breakfast was great and the evening meal we had was brilliant, tasty home cooking and good portion size too!!!
Brilliant time even though the weather was crap thought intents coped well everyone was very friendly. Mind email regarding next year for F1
Exceeded our expectations.
he staff were excellent, friendly & accommodating they kept my 12 year old grandson entertained as he thought the bikes were 2 loud & he was missing his x box 😳the area was beautiful the lake & walk to the race track was great but a bike hire would go down well👍
Sorry this camping lark is not for me I couldn’t sleep I didn’t bring my own bedding my grandson had bedding but I got a sleeping bag that’s my fault I did hear that the breakfast should start at 6 on Sunday for Moto GP Race day but I had to fetch my ticket I did notice that they weren’t very organised at breakfast but they were upperclass men who probably have there mummy to do everything🤔
We had a fantastic stay at Intentsgp. Perfect location for Silverstone, genuinely friendly and helpful staff. Little touches like a welcoming beer, bottle of Prosecco for the tent, shuttle to and from the circuit. Live bands and entertainment at night. Great vibe all around the camp. We'll definitely be returning next year!
excellent all round weekend
its was brilliant site and ideal for the moto gp