Booking Terms and Conditions
These terms and conditions set out the basis upon which you hire intentsGP’s tents from IntentsGP Limited (“us” or “we”, as appropriate) and use the same. Please ensure that the information you complete when booking is correct and complete – we cannot be held responsible for mistakes which result from incorrect or incomplete information you provide.
Our terms and conditions are subject to change at any time at our sole discretion. We will notify you of any amendments by posting them on this page.
“tent” is the intentsGP accommodation product to be provided to you for use at the event and includes all physical items provided with the product.
“contract” is the contract between us and you for the supply and rental of the tent.
“event” is the event where the tent will be used, as set out on the booking form.
The contract will commence at 3pm on the date set out in the booking form (5pm at the Isle of Man) and will terminate at 10am on the date set out in your booking form (11am at the Isle of Man).
If your booking ends on the day of the race, it’s not a problem for you to leave your vehicle(s) at our campsite and collect them after the race. You will be required to remove all your belongings from your tent by 10am (ie before you go to the circuit) however so that we can dismantle the tent and store it away. If you don’t, it causes us significant logistical problems thus we will charge you for an extra day’s stay. It’s 11am for the Isle of Man.
This does not apply for a motorhome booking. You may leave your belongings in the motorhome until you return from the circuit.
Hire Charges and Damage/Security Deposit
Charges for hire of tents(s) are payable at the rate set out on the booking form (“hire charges”). To complete your booking, you will also be required to pay a damage/security deposit in the amount set out on the booking form. The deposit which will be returned to you if the tent is delivered up to us at the close of the event in the same condition in which it was provided to you. If it is not, we will be able to deduct the costs of any repair from the deposit and return any balance of such sum to you. If you paid cash then it will be immediate. If via your booking then it will be returned within a week by the same method by which you paid. If you have booked a motorhome then the deposit will be “pre-authorised” when you arrive at our reception. No money will leave your account at that time.
Full payment is due once your booking has been accepted by us and accommodation cannot be confirmed until we receive payment in full and clear funds. On receipt of payment, a confirmation email and receipt will be sent to you by email confirming your booking. No further reminder will be sent.
intentsGP will erect the tents and provide the equipment booked to the Event site. This commitment is given in good faith, withstanding any issues encountered through third party organisers of the event.
Our campsite will be subject to a strict noise policy for the benefit of all our campers.
Beyond 11pm our customers should quieten down. At Midnight and beyond, there should only be very low levels of noise thus allowing everyone to sleep.
In the best tradition of good practice, reasonable behaviour towards fellow campers and intentsGP staff is expected at all times. Fellow campers must not be disturbed in any way. We reserve the right to terminate with immediate effect the stay of anyone who is behaving irresponsibly. Those people will be required to leave our campsite immediately. We will have no further responsibility toward those individuals including any return travel arrangements. No refunds will be made and we will not pay any expenses or costs incurred as a result of the termination.
Use of Power
We will provide power at each event where available. This is primarily for the use of intentsGP but may also be used by you at our discretion. We accept no responsibility for the performance of the power, nor any damage the power causes to devices which you have plugged into it.
Typically, there will be power going into the marquee with a few gangs of multi adapters on them. Our guests then come in to the marquee and place their phones, laptops, cameras etc on charge for an hour or so and have their breakfast so they can keep an eye on the device whilst it’s charging. We also now provide lockable drawers to power your devices at certain events.
If you cancel your booking within 48 hours of your order, you are entitled to a full refund.
If you cancel your booking 28 days or more prior to the date our campsite opens for the event we will refund hire charges that you have paid subject to levy by us of a cancellation fee of 10% of the hire charges. If you cancel your booking more than 14 days before our campsite opens (but less than 28 days before) we will refund hire charges that you have paid subject to levy by us of a cancellation fee of 50% of the hire charges. No refund will be given if you cancel your booking 14 days or less prior to our campsite opening.
If you place a booking and the race date changes prior to 31st December (eg 31st December 2020 for the 2021 races) then you will be entitled to a full refund if the new date is no longer convenient.
If you pay a deposit towards your booking, your deposit booking will be fully refundable up to 48 hours after you book. After that if you cancel you will lose the deposit. If you don’t pay the balance at the very latest 28 days before the date our campsite opens for the event then you will lose your booking and your deposit. We will remind you of the due date on several occasions but it is your responsibility so please do not forget!
Booking Deposit – Final Payment
If you have paid the deposit then our system can only accommodate you paying the remaining balance in one payment. This can be done any time up to 28 days before the date our campsite opens.
We will not accept liability or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss or damage due to circumstances that come under the definition of force majeure. Force majeure means any event that we or the supplier of the services in question could not foresee or avoid even with all due care.
- Act of God including tempest, fire, or natural disaster;
- War, civil war, sabotage or act of terrorism;
- Government sanction, embargo, import or export regulation or order;
- Labour disputes, including strikes, lockouts, boycotts or other industrial action
- Failure in the transportation of equipment, machinery or personnel or in the provision of any utility including power, gas, water, or communication services;
- or any event or circumstance beyond the reasonable control of a Party
Addition to Force Majeure for 2021 events and beyond
If an event is cancelled for any of the above reasons, we will roll over the booking and payment to the same event the following year. There will also be alternative options to switch events or a credit to use in the two years following if this is more convenient.
Epidemic or Pandemic
If an event is cancelled because of an epidemic or pandemic, we will roll over the booking and payment to the same event the following year. There will also be alternative options to switch events or a credit to use in the two years following if this is more convenient.
Passports and Other Travel Documents
It is your responsibility to ensure that you possess the correct travel documents such as passport, health or visas. We cannot accept liability if you are unable to travel because of a failure in documentation on your part.
We strongly recommend that you possess comprehensive travel insurance.
You will satisfy yourself that the tent as supplied is of satisfactory condition. Any fault in the tent must be notified to one of our staff at the event as soon as reasonably practicable after it is discovered and in any event within one hour of being discovered.
We will endeavour to supply the services and equipment in accordance with your booking at all times. The services and equipment are subject to change.
We will endeavour to provide you with the particular equipment you have booked but there may be times when we have to provide you with alternative equipment due to a lack of availability of certain equipment or other circumstances. In such event we will provide you with alternative equipment of the same or similar specifications and quality to that which you originally booked.
You will leave the tent in good condition and clean and tidy at the end of the event. The tent remains our sole property.
When you arrive at the campsite, every member of your party over the age of eighteen will be required to sign a waiver absolving intentsGP of any liability in connection with injury sustained or damage to property, possession or person while at the campsite.
Loss and damage
We exclude to the fullest extent permitted by law our liability to you for loss or damage resulting from your use of the tent or equipment. As party leader, you are responsible for the behaviour of all members of your group and will be liable for any loss or damage to the tent, the site where it is located or its contents during their stay. It is your responsibility to ensure that all possible steps are taken to avoid injury when using the tent. You will also ensure that you and your party comply with all rules set down by the event organisers e.g. no animals at all can be allowed on the event site.
You will not subject the tent to any misuse or wear and tear inconsistent with normal and reasonable use, complying, where applicable, with manufacturer recommendations or any other reasonable requirements that we notify you of.
The accommodation we provide is a public space and you will not smoke inside it. You will further not use a naked or other type of flame in, on or around the intentsGP.
The Hirer will not cook within the immediate confines of the hired tent or cabin in case of the risk of fire.
Any dispute between us and you arising from the rental or use of the tent or these terms and conditions is governed by English law.
In the current very difficult global trading and supply conditions, it is a top priority of ours to provide you with the service as indicated. However, there may be occasions where we have to substitute aspects with the proviso that they will be as close as possible to those originally described.
All of our guests get complimentary breakfast for each morning they’re with us (i.e. if you book Fri, Sat, Sun you get breakfast Sat & Sun). This does not apply to the Isle of Man TT.
What do you get? Well it changes based on what lovely things we can find at the local supermarkets but typically it’s cereal (British brands as well and strange and wonderful foreign ones), toast, croissants, jams, fruit, yoghurts, teas & coffees and any other bits and bobs we can find.
When is breakfast served? 7-9 non race days, 6-8 race day.