After every race we ask our customers for feedback on aspects such as how they rated our service overall, the staff, the food and facilities. We also ask them if they have any suggestions as to how we can improve. Here are their overall ratings with any comments they were happy to be made public.
Before arrival I sent you 2 mails. I never got an answer to any of them.
Your breakfast was ok. But you sell it as being outstanding. It wasn´t. It was ordinary. Rather "undersell" it. And surprise positively.
Service was very good. Friendly, positive, personal and very helpful. It was a pleasure to be in your camp.
We stayed with intents for the 2016 F1 Grand Prix, they provided everything you need for your stay in their tents,
The breakfasts provided were toast and cereals tea/coffee/ orange juice with bacon sandwich optional to buy at a cost of £3
Evening meals were also provided for a cost of £8 each which where very nice and filling,
You could help yourself to tea and coffee throughout the day, and there were always some staff around to help you if needed.
We can commend staying with them, and we would do so again in the future, all the staff were friendly.
Thank you intents
Worse weather indeed but staff are very much appreciated in their hard work in managing the camp satisfactorily and warm welcome to campers and attending their needs. Keep it up guys.
Fantastic stay, see you next year!
Intents "did what it said on the tent"
Very friendly and all as it should have been.
As this was my first time staying with Intents, I was very impressed from the moment I arrived.
With very friendly staff, comfortable bed, spacious tent and with the circuit only 10mins away I cannot fault the weekend at all. I will definitely be going back next year.
Intents GP were awesome. Really good quality tent and super helpful staff. Despite the challenging conditions (mud mainly) they kept it all together and still had smiles on their faces on Monday morning and so did we which was quite an achievement.
Our experience was heightened due to the staff on site, they were always helpful and had a smile. We would recommend Intents as a great way to add to the experience of an F1 weekend.
After being apprehensive of camping (as we had never done it before) we were surprised to find that all the team were kind and friendly and offered us a very warm welcome. The tent was superb and much bigger than expected, and Whittlebury campsite was an excellent venue. The basic camp rules provided were followed by everyone, so we managed to sleep very well with no noise and we felt very safe there. I would highly recommend intents go to anyone who asked, and we are already saving for our next trip back to the Grand Prix. Thank you for a great stay to all the team!
great location and staff
Thank you for such a great weekend at F1 GB, the team really took all the stress out of camping! We found everyone really helpful and welcoming, regardless of the time of day.
Simon really enjoyed his 40th birthday weekend and I enjoyed the red arrows if nothing else!!!
The location was great people really friendly and helpful.
It would not take much to have made it really great
It is what it is, a very expensive tent in a field, but I booked late so I took what I could
Amazing weekend,amazing campsite,amazing service and amazing staff.Brilliant
Excellent location for Silverstone
Perfect location, very clean tent and site. The activities in the park were excellent, great for driver spotting as a number of teams stop in the hotel on site
Great experience! Especially for my other half who had never camped before so going for the IntentsGP options seemed the best option and it was!! We will definetly book again..
Considering the terrible weather you guys did a fantastic job. Would definetley do this again - can you see what you can do about the weather next time!
Thoroughly enjoyed my first camping trip in 20 years thanks to the guys at Intents. Would definitely recommend to friends and hope to return myself.
In the face of the adverse weather conditions over the weekend we never saw any member of the team without a cheery smile, nothing was too much trouble for anyone.
We will definitely recommend IntentsGP to our F1 and MotoGP friends, in fact we already have !
We all had an amazing time, staff were friendly and helpful can't wait to do it again!
We had a great time with intentsGP. The staff were very friendly and went out of their way to help everyone. The atmosphere was great and it was good to meet the other campers.
Perfect for Grand Prix late arrival
Great welcome, all staff great. Tent was perfect for what we needed. Somewhere to charge phones. Urn always on!
A very enjoyable stay with IntentsGP. I'm not generally a massive fan of camping, but the staff & facilities were great. Very impressed with the layout of the campsite & the tent itself. 4 man with large central communal area with table & chairs. BBQ facilities were ace & plenty of sockets to charge electrical items. Communication with Len beforehand was swift & he was very helpful, with a good info pack emailed beforehand. Other staff on the site were friendly & very helpful - thanks to all! Even had a highly eventful F1 race in gorgeous sunny conditions. Overall, highly recommended!
As this was our first Grand Prix the guys at IntentsGP were fantastic, full of information and always willing to help. I would recommend them highly and we will most definitely be staying with them again. Good job guys 🙂
Superb service and a great atmosphere. From the moment I arrived at Whittlebury - good signage, an excellent welcome and taken to tent - not just pointed in the general direction. Superb curry and chilli Fri and Sat - and the boys found time to wish us well as we left hastily to avoid the traffic and they started dismantling tents.
Marquee was excellent - and a good place to be - even though the weather was good.
I've been to Whittlebury quite a few times before and this part of the site was easily the best. Nice and quiet, no cars passing all morning and close to the circuit and the facilities (bars). Atrium only a couple of minutes walk away - very civilised. Also liked the idea of no children in our particular part of the campsite - although no problem with them in marquee etc.
Can't praise Intents GP and the staff highly enough.
Thanks very much.
Returning to IntentsGP was like a reunion with old friends!!! The fantastically warm welcome (along with a cold beer) took away the pain of the 10 hour journey we'd endured
Your constant enthusiasm and hard work is unsurpassed, which is why people keep returning year after year. Keep up the amazing work - see you in 2014!!
The Mudslider xxx
This was my first tent experience in 35 years and I was a bit worried how everything would work out. Therefore I was very happy and impressed to see how you managed to provide different services and solutions such as breakfasts, coffee, mobile charging station, dinners and the Intents private toilet/washing wagon (very much appreciated).
The fact that the tent was really fully equipped with pillows, chairs table etc was important to us considering we first had to fly to England and therefore couldn't carry too much with us.
The only thing I might have missed was a small shop for basic things like water, bread, snacks beer etc. At least we did not find any. I realise this can't be arranged just for Intents guests but it could be a common service for the whole campsite.
I hope to be able to revisit this event again in the future.
I would not criticise anything you did this year as the conditions were awful or as the children were told character building!!
Conditions dictate the extent of service you can deliver and to do what you did when it would have been easy to use the weather as an excuse. You didn't and I believe this is why there was such a 'british' spirit in the camp site.
Would definitely use Intents again but pray for better weather!!
Glamp camp heaven
Superb service throughout the weekend in difficult conditions. Thanks to Phil for the tow on to campsite. Tent was excellent. Would certainly recommend your company to friends. Excellent email communication.
Really well set up with very good facilities and very good location for the Silverstone
Had a brilliant weekend at silverstone it was our first f1 gp the racing was great but the weekend was made by the welcome and hospitality of the intents staff and campers nothing was too much trouble for the staff and everyone was so friendly.already looking forward to next years moto gp will definitely be using intentsgp for that and future events
This was our first Formula 1 experience, and inTentsGP have set the bar high. We had such a great time, made so by the staff and serene campsite setting. So much so, that we have decided to make this a yearly event.
We left, feet hurting, ears aching, sun burning, trouser popping, slightly tipsy, but very, very happy campers. What an amazing experience, made so by yourselves at inTentsGP. Please give yourselves a well deserved pat on the back for a great product.
IntentsGP offered a brilliant service, from the moment we pulled up and being offered a beer to the last morning. The staff couldn't do enough for you. Lovely people and a great service.
Will be returning!
Terrific time I,m over the moon
Pretty poor was my overall view. For the money over other providers, I was expecting to be blown away by the site, tent etc. In reality the facilities were poor, the tent wasn't set up to spec, and everything about it just felt cheap. The only good thing was the location, away from the traffice - but that was it.
In addition, I know the weather conditions were unprecedented, but in a summer which has been plagued by rain, and with already watrelogged ground, the preparation was apalling. You could easily, for example, have obtained and placed duckboards to keep the marquee, crossing points and other high traffic locations free of mud. You didn't.
Overall, I felt pretty much ripped off and will be strongly reccomending friends to book elsewhere in future.
Fantastic event, made easier with not having to worry about buying and setting up the tent.
Staff could not have been more helpful. It was the first time I had ever been in a tent & every one made it a pleasant experience. Food was also good & reasonably priced(evening meals) which I had not realised was available, so I could have brought less food. Overall I had a brilliant weekend
Great atmosphere and the guys couldn't have been more friendly and helpful!
intents gp were fantastic. Booking was easy, any queries I had were answered quickly via text and email and the staff were helpful and good fun. I would thoughroughly recommend!
As first time campers we found your staff to be fantastic, always on hand, really helpful and friendly. Tent and sleeping stuff - excellent.
Very happy with location, short walk to the track.
Len and Ladies fantastic customer service on booking and answering our questions before arrival. With many thanks to all and we will def book again
Not only did the racing teams shine so did the weather!!!
I really can't recommend the intents guys enough. The tents and facilities were great and the staff were fantastic. I will certainly come again.
We loved staying their all you guys were great helpful happy people.
Just a couple of things. I know it's not a b & b but decaf tea/coffee would b great. Also the milk was not nice. And the bacon sandwiches could of been free too as for the price u pay for the rent of the tent. We didn't have the evening meals as its not the sort of food we like.
And we did have a leaking tent our bed was wet and some of our clothes we put on the chairs.
Lovely staff, comfy tent, good on site facilities and perfect for Silverstone circuit.
Arrived to a very friendly welcome and a cold beer. The tent was exactly as described and it was so handy to be able to park the car right beside the tent. Perfect location for access to Silverstone circuit without having to use the car and the site was surprisingly peaceful! Facilities provided by Whittlebury Park could not be faulted and the food and drink provided by Intents was good. All in all a fantastic weekend for my first time camping in over 35 years and I would do it again - thank you!
Excellent experience. will definitely be booking with intentsgp again next year. can not wait for Spa
What a great set up, fantastic welcome when we arrive staff very helpful and friendly, overall good value for money
Really easy to book , very friendly staff, always welcoming and helpful . Would book again with them
OMG what an amazing weekend we have just had with GP Intents at Silverstone!
We were blessed with fab weather too but right from the first contact I made the weekend was so perfect. Len kindly made and sent a certificate for a 30th birthday as our visit was a surprise pressie.
I couldnt fault any of the staff they were all so friendly and couldn't do enough for us, topped off with a bottle of bubbly on the sunday night for the birthday girl! (and we only decided to stay an extra night on the friday we arrived.... nothing is too much trouble!)
Thank you for an amazing weekend and a special mention to Nina who was lovely and let us drunkenly bend her ear each evening!
We will defo be staying with you again! You guys helped make our weekend!
accueil sympathique et empresse. Proximité des services de restauration, déplacement, loisirs
Despite the weather (which the crew handled marvelously!) it was an absolute joy to camp with intentsGP at Silverstone! Excellent equipment and service to say the least!
Intents Camping provided an excellent service to facilitate our accommodating needs for the British Grand Prix. From arrival to departure, their friendly staff ensured that our stay was pleasant and they facilitated us as much as they could. The location, a golf course turned campsite, is ideal as it is only a 10 minute walk from Becketts. I would be happy to recommend Intents and would have no hesitation in using their service in the future.
Normally we would arrange to camp ourselves however intents provided such an excellent service we will use you again thank you very much
Len I can't thank you enough for all of your patience and help in getting us sorted! Your responses to my emails were as quick as lightening and at times made me laugh out loud. As first time campers you made the whole process as easy as pie for us and were extremely helpful and informative (even when the requests were awkward and muddled). We thoroughly enjoyed every minute of the whole weekend and I can't thank you and the team enough. We will be recommending you to anyone and everyone that will listen! Thanks again. Jenny
We booked a 2 man tent for the British GP. The booking was a breeze and confirmed quickly. Instructions were delivered on time as promised. The campsite was really good, and only a short walk from the circuit. Check in took a minute and we had a personal escort to our pitch. Nothing was too much trouble for the team. They were chatty, friendly, and professional. They even sorted the weather out!
I wouldn't have a problem booking with these guys again, but I would expect by then they should be able to sort out the race results too.....who knows.
Nice location but said they included breakfast in price but u had to pay 3.50 for bacon
Good for f1 fans
What a great time we had , definitely the right choice .
The campsite was a perfect location , the facilities were great , the breakfast couldn't have been better , and the people running Intentsgp couldn't have been nicer or more helpful .
Never thought in a million years I would enjoy camping , but everyone made it just perfect for us .
See you next year with all the family
Excellent location, exactly what we need to our Grand Prix stay!
Considering the unprecedented weather conditions at this year’s F1 GP the staff of intentsgp did a fantastic job in what I can only describe as extremely difficult conditions, they were always there when you needed them to answer a question and help out with a smile especially when it came leaving and getting the car off the field.
Well done to all and thank you for making what could have been a disaster of a weekend as enjoyable as possible given the conditions.
The service was stellar, very friendly and personal, right from my first email enquiry 12 months before the event. They answered my daft questions on the weeks leading up to the event and gave first class tips / checklists to help us "none campers". I have stayed with other companies offering a similar thing but IntentsGP are by far the best and genuinely care. Thanks to all the team, it really enhanced our race weekend
Once again I have to say the team did an outstanding job the tent was all done and ready the camp site was conveniently located to the track which was a real bonus, the service from the team was excellent with the added evening meals which was a nice touch. Both myself and my Son will continue to use Intents GP at the events that they can get to and we are looking forward to Spa, the whole camping experience with Alex, Nina, Phil and the rest of the team makes the weekend that little bit more memorable so from me and Owen well done to you all and thanks for a fab weekend.........well done.
Really enjoyed the weekend but if I was asked to help make improvements to the service, perhaps the tent could've been cleaner to give a better first impression (I had to wash the inside walls and door to remove a fair bit of dried on mud from previous use.) Also, I appreciated that families with children were grouped together this year, however it would have been nice to be given the choice (perhaps when booking) of a quieter pitch if possible. Finally, maybe a daily feedback sheet (posted outside the tent?) could help to raise issues during the day (particularly as the very early starts meant that it was tricky to contact anyone.) All in all though, a great weekend which we really enjoyed and we would certainly be interested in booking again in the future. Regards... Nick
Found everyone at intentsGP very helpful .Nothing was to much bother & Davie really appreciated the help & length you went to get his phone charged and up n running .Tents were good & beds really comfy & clean .We were both delighted with the service and would defiantly use intentsGP again well worth the money .We are already discussing coming next year with another couple .Thank You for everything & hope to see you next year .
Absolutely love the intent gang, friendly helpful and great fun nothing is a bother look forward to staying next year for the British go 2017 x
The intentsGP guys couldn't have been more helpful and in such rotton weather conditions.
We had everything we needed to make our uncomfortable weekend comfortable and you guys deserve a medal from the RAC for how many cars you helped get out of the mud!
Many thanks and see you next year!
In spite of the weather we had a fantastic time. The camp site, if it wasn't such bad weather would have also been fantastic, it had all the amenities, well thought out with very helpful and friendly staff. Considering the elements we, all four of us think Intentsgp did a great job. Thank you from Andy, Keith, Marcin and Adam. ;-))
This is our second year with IntentsGP and they are brilliant. The whole experience is wonderful, from the moment you arrive (cold beer welcome), to settling in to your pre-erected tent, to mingling and chatting in the marquee, to the short walk to the circuit, to watching Wimbledon on the TV when you are done with racing, to the showers at the golf club, and to the comfy air bed already blown up for you. And if that isn't enough, the wonderfully convivial atmosphere over breakfast. Bravo 🙂
We had a fabulous time overall. Just a few niggles, on arrival we were taken to 2 tents as the young man wasn't sure which one we were in so after a long journey there was a lot of messing about, also somebody had parked next to our tent and so we had to park at the front for our stay. On arrival weren't given a lowdown on any facilities other than the food and drink tent. We ended up using the portaloo showers for 3 days which we weren't aware we had to operate the heat ourselves and so ended up with cold showers every day, then to add insult to injury our neighbour on the last day told us about the permanent shower facilities on offer at the club house.
Fantastic experience from start to finish, would definitely use again and again. Friendly, helpful and always approachable.
Staff really helpful couldn't do enough to help.
We thought the set up was great and your were very helpful, we would do it again, the only thing that let it down was the good old english weather.
If i came again for the Silverstone F1 weekend i would use another form of accommodation as the showers that was advertised prior to booking were useless and the toilet facilities were a disgrace and a health hazard, i had to have a facecloth wash everyday instead of a promised shower. The tent was good but not as large as i expected for 5 people and lack of a sit in awning was dissapointing as the weather was bad. The 15 min stated walk to the track was double that and the entertainment/beer tent advertised was a good walk away and was for the whole of the campsites and was rammed with campers. I am not writing a bad review just because the weather was bad this is a true reflection of what was expected from viewing the website prior to booking and what my experience was after camping with intentsgp, sorry but i will not be coming back to an intentsgp site again.
Not cheap but having the tent ready and waiting is worth its weight in gold - especially when it's raining.
Staff were very helpful, friendly and look forward to coming back to stay with InTentsGP.
Thoroughly enjoyed our stay and will see you all next year
Superb friendly staff always available to help.
The staff are helpful and friendly.
Staff friendly and breakfast bacon baps amazing! Will definitely be back to you guys if coming Silverstone again!
From the moment we pulled up the staff were amazing very well organised everyone knew what they were supposed to do very friendly. Everything clean tidy and well maintained
Brilliant way to go the the British F1 Grand Prix - helpful, friendly staff and excellent facilities - we will be booking again next year.
A great friendly place to arrive at. The staff especially the guy cooking up the food would do anything for you. Nothing was too much trouble !
The tent was spot on for what is needed and didn't need to bring anything if you didn't want too.
Campsite was a nice spot and I would have said one of the best. 10 min easy walk from club silverstone.
Overall I don't think you could want for much more. Maybe Lewis to win next year !!!
Would have no problem booking the same again.
Thanks again Jason & Nicola Jenkinson
The food on site was amazing
The showers were cold and the water stopes frequently
Worth the extra cost
i would highly reccomend intentsGP to anybody thinking of staying with them!
For the price we will probably not be coming back next year as it is just not worth it.
Perfect location for silverstone circuit